Privacy Policy

Banana Block (“we”, “us”, or “our”) operates the website bananablock.org and provides event, venue, and community services from our premises at Portview Trade Centre, 310 Newtownards Road, Belfast.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or interact with Banana Block online or in person.

1. Information We Collect

We may collect and process the following types of personal information:

Contact details: your name, email address, phone number, and organisation.
Event enquiries: details about your event or booking request.
Marketing preferences: your consent to receive updates or newsletters.
Website usage data: IP address, browser type, pages visited, and general analytics data (collected via cookies or analytics tools).
Form submissions: any information you voluntarily provide through online forms (e.g. Google Forms or contact forms).

2. How We Use Your Information

We use your information to:

Respond to your enquiries and manage bookings.
Provide event and venue services.
Send updates, news, and marketing materials (if you’ve opted in).
Improve our website, services, and visitor experience.
Comply with legal and regulatory requirements.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases:

Consent: when you opt in to receive marketing emails.
Contract: when you enquire or book an event.
Legitimate interests: for website analytics and service improvement.
Legal obligation: where processing is required by law.

4. How We Store and Protect Your Data

We store personal data securely using password-protected systems and reputable third-party providers (e.g. Google Workspace, Cloudflare).
We take reasonable steps to protect data against loss, misuse, or unauthorised access.

We retain data only as long as necessary for the purpose it was collected or to comply with legal obligations.

5. Sharing Your Information

We do not sell or rent your personal data.
We may share information only with:

Service providers that help us operate our website or booking systems (e.g. Google Forms, email hosting).
Event partners or suppliers, only if necessary for your booking.
Legal authorities, if required by law.

All third-party services we use are GDPR-compliant.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for marketing communications.
Object to or restrict processing.
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been breached.

To exercise your rights, contact us at info@bananablock.org.

7. Cookies and Analytics

Our website may use cookies to improve functionality and gather anonymous usage data.
You can manage or disable cookies in your browser settings.
We may use Google Analytics or similar tools to understand visitor behaviour — this data does not personally identify you.

8. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of external websites. We encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date above.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Banana Block
Portview Trade Centre
310 Newtownards Road
Belfast, BT4
📧 info@bananablock.org